1, 2, 3 cerises attaches great importance to the protection and confidentiality of your data.
1. Who is responsible for processing your data?
1, 2, 3 Cerises, trade name of Naïma Ducruezet Malingue (Liberty Lab), whose registered office is 34, vieux chemin de Grenade, 31700 BLAGNAC, registered with the Toulouse Trade and Companies Register under number 842 637 225 is the person responsible for processing personal data collected on the site www.123cerises.com (the Site).
2. What data do we collect?
The term “Data” refers to any personal information that can be used to identify you as an individual and that you provide to the Data Controller in order to register on the site to create an account, receive information or carry out an inquiry. online order.
Only the data necessary for the proper execution of our e-commerce and retail activity of the items offered on the site www.123cerises.com.
The personal data we collect includes:
- your contact details (title, surname, first name, email address, telephone number, full address, etc.),
- your delivery information (name / surname, street, postcode, city, country, delivery comments, etc.)
- your choice or not to receive commercial information and / or newsletters
- information on the products you have viewed,
- bank payment data,
- the history of your orders,
- the history of your emails exchanged with customer service.
Creating an account on the Site requires the creation of a password. This password is encrypted and known only to you. It is not possible for us to access it. If you forget your password, a link to set a new password will be sent to your contact email.
3. Why do we collect your data?
We collect your data in order to be able to mainly manage your orders, payments, deliveries and return requests.
We also use them in order to be able to better target our commercial communications, and for statistical purposes, in order to be able to offer the most suitable product catalog to our customers..
Finally, we comply with our legal obligations as a publisher of electronic communication services to the online public (preventing or detecting fraud, managing security incidents, uses and violations of our general conditions of use, improving browsing conditions, etc).
4. Who are your data intended for?
1, 2, 3 Cerises may need to transfer your personal data to certain service providers and partners who help it provide and improve its services, such as:
- Logistics and delivery service provider (carriers, couriers),
- Technical service provider (Internet access providers, companies specializing in IT and telematic services),
- Payment service provider (banking operators).
1, 2, 3 Cerises undertakes not to sell your personal data to third parties.
In its capacity as controller, 1, 2, 3 Cerises ensures that all of its service providers and partners, subcontractors or co-controllers, comply with the General Data Protection Regulation (GDPR) and that they implement in particular all technical and organizational measures to ensure the confidentiality and security of your data.
When these partners are located outside the European Union, 1, 2, 3 Cerises takes all appropriate measures to ensure the security of such transfers by one of the following measures:
- either by obtaining your express and unequivocal consent to share your personal data with these third parties,
- either by concluding data transfer contracts incorporating the standard clauses of the European Commission or by requiring compliance with the provisions of Article 28 of the General Data Protection Regulation.
5. How long do we keep your data?
In accordance with the laws and regulations in force, we do not keep your data beyond the period strictly necessary for the purposes pursued above and this period varies depending on the purpose of the processing.
At the end of this retention period, your data will be permanently erased or made irreversibly anonymous.
Your customer account data
5 years from the end of relations with the Site. The delay starts from either the last order, or the last connection to your customer account, or the last call to customer service, or sending an email to customer service, or a click on a link hypertext of an email sent by 1, 2, 3 Cerises, or the placing of products in the basket without the purchase being made.
At the end of these 5 years, an email will be sent asking if the customer wishes to continue to receive commercial prospecting. In the event of no response or negative response, the customer’s data will be permanently erased or anonymized.
Retention of billing data until the end of the corresponding accounting period and the legal retention period (10 years).
Retention of the details of your payment until the payment has been certified and the relevant administrative and accounting formalities have been completed concerning your right of withdrawal and the conditions applied to contest the payment.
Subscription to advertising communications
Retention of your data for this purpose until the end of the service or until you cancel your subscription to the service which can be done at any time (by clicking on the “unsubscribe” link at the end of our newsletters).
6. What are your rights ?
You can exercise the above rights by contacting us: 1, 2, 3 Cerises – 34, vieux chemin de Grenade – 31700 BLAGNAC – FRANCE
In accordance with the regulations, you can lodge any complaint with the competent supervisory authority in France: CNIL – 3 Place de Fontenoy, 75007 Paris.
7. How do we protect your data?
In accordance with the applicable regulations, you have the right to query, access, modify, limit, rectify, delete and oppose your personal data, as well as the right to define guidelines relating to the fate of your data after your death.
You can request to receive a copy of all personal information in our possession.
We ensure that your personal data is not disclosed, distorted, damaged / altered or that unauthorized third parties have access to it.
The www.123cerises.com site is secured via an SSL process.
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